Service Coordinator

2 weeks ago


Dandenong, Victoria, Australia William Adams Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Service Coordinator for Machining & Specialised Hydraulics in our Dandenong branch.

As a Service Coordinator, you will be responsible for booking and scheduling work in progress, providing clear and accurate information for new machine build-ups, and managing invoices to ensure pricing and product details are clear.

You will also be required to effectively liaise with other departments to deliver effective solutions and utilise your knowledge gained from your mechanical trade background to provide outstanding customer service.

About You

To be successful in this role, you will require excellent organisational skills, the ability to handle several tasks simultaneously, and a strong commitment to safety, health & environment procedures.

You will also need to have operational experience within the heavy mechanical industry and be able to develop and maintain long-term internal and external relationships.

Why Work for Us?

At William Adams, we pride ourselves on our values of Integrity, Excellence, Teamwork, Commitment, and Sustainability. We offer a competitive salary package, ongoing career and development opportunities, and a range of rewards and benefits through our platform, The Hub.

We are committed to supporting the physical, mental, and emotional wellbeing of our employees and offer access to our Employee Assistance Program and Wellbeing portal.


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