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Technical Leader for CRM Platform Implementation

2 weeks ago

Sydney, New South Wales, Australia beBeeCustomerRelationshipManagementLead Full time $167,527
Customer Relationship Management Lead Role

We are seeking a seasoned technical leader to oversee the implementation of our Customer Relationship Management (CRM) platform. The ideal candidate will have extensive experience in CRM technology and leadership, with a proven track record of delivering successful projects.


The successful candidate will be responsible for providing functional and technical leadership, collaborating with cross-functional teams, and ensuring the integration of data and information components of the solution. They will also be responsible for creating and maintaining product best practices, addressing business, application, data, technology, and templates in the context of business processes across the platform.


  • Extensive CRM (Salesforce) experience with a broad range of technical leadership experience, within the insurance and/or the banking/financial services sector.
  • Experience leading CRM business requirement, solution design, and/or Salesforce implementation.
  • Demonstrated experience towards design and development of medium to large scale CRM (Salesforce) or technology deployments.
  • Experience as a Salesforce Platform Technical Lead.
  • A broad range of hands-on experience with architecture, design, development, and leading technical teams.

Benefits
  • A corporate wellbeing program with subsidised gym membership, free flu vaccinations, and health check programs.
  • Comprehensive learning and development support aligned to industry standards.
  • Our People Awards - On-the-spot Recognition, Quarterly Values Awards & Our People Annual Awards.
  • Access to our Employee Assistance Program.

About Us

We are committed to delivering excellent service to the people of New South Wales, building confidence and trust so our communities can thrive. We care for those who have been injured at work, provide support for businesses to ensure they meet their workers' compensation obligations, and protect NSW Government assets.

  • For more information about us visit our website.
  • We operate a direct sourcing model so no agency introductions will be accepted.
  • We are a CircleBack Initiative Employer – we commit to respond to every applicant.
  • A talent pool may be created through this recruitment process.

Please note that you must be an Australian citizen, permanent resident of Australia, New Zealand citizen with a current New Zealand passport, or have unrestricted working rights to apply for this role.