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Technical Experience Specialist

3 weeks ago


Sydney, New South Wales, Australia beBeeCustomerCentric Full time $104,654 - $141,207
Job Overview

As a Technical Support Engineer, you play a pivotal role in delivering exceptional customer experiences and accelerating business value through differentiated experiences that leverage Microsoft's products and services.

The organization is on a mission to empower customers to accelerate business value through innovative solutions and technology.

To achieve this goal, we drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction.

We foster an environment of collaboration, innovation, and continuous learning, where employees can grow professionally and personally.

Our team is dedicated to providing outstanding support to our customers, addressing their needs with empathy and efficiency.

Ultimately, our aim is to establish long-term relationships built on trust, respect, and mutual benefit.

Key responsibilities include:

  • Delivering top-notch customer support via various channels;
  • Resolving complex technical issues efficiently;
  • Providing timely and effective communication to customers and stakeholders;
  • Collaborating with internal teams to ensure seamless service delivery.