Client Experience Ambassador

5 days ago

Gold Coast, Queensland, Australia beBeeCustomer Full time $60,000 - $80,000

We are seeking a highly skilled and dedicated individual to join our team in the role of Client Service Officer. As a key member of our contact centre, you will be responsible for handling inbound and outbound calls, providing exceptional customer service, and managing relationships with clients.

Key responsibilities include:

  • Handling client inquiries and resolving issues in a timely and professional manner
  • Providing support to clients via phone, email, and chat
  • Assisting with client onboarding and offboarding processes
  • Collaborating with internal teams to ensure seamless delivery of services

To succeed in this role, you will need to have:

  • A strong understanding of customer service principles and practices
  • Excellent communication and interpersonal skills
  • The ability to work in a fast-paced environment and adapt to changing priorities
  • A high level of technical aptitude and proficiency in using software applications

In return for your hard work and dedication, we offer a competitive salary and benefits package, including:

  • A comprehensive training program to help you develop your skills and knowledge
  • Ongoing opportunities for professional growth and development
  • A collaborative and supportive team environment
  • A range of employee benefits and perks

If you are passionate about delivering exceptional customer experiences and have a strong desire to succeed in a dynamic and challenging role, we encourage you to apply.

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