Office Administrator
2 days ago
We are seeking an experienced Administrative Officer to join our busy team in Ipswich, QLD. As an Administrative Officer, you will be responsible for providing administrative support to our team, including procedural, clerical, and operational tasks.
Key Duties:
- Provide counter/reception support for the local office, including customer enquiries and online support.
- Resolve customer enquiries, provide information, and/or refer customers to appropriate government or community services.
- Manage the team shared email inbox, appointments, and telephone enquiries.
- Coordinate appointments with the use of Agency office facilities and ensure facilities are accessible for participants.
- Undertake research and investigation activities and prepare associated reports and correspondence.
- Undertake a range of data entry activities and ensure follow-up is completed.
About You
To be successful in this role, you must have:
- Proven experience as an Administration Officer, Receptionist, Customer Service, or similar role.
- Basic computer skills and proficiency in using MS Office products.
- First Nations cultural knowledge and awareness is a plus.
- Excellent communication and interpersonal skills.
- Ability to manage various internal and external stakeholders.
- Ability to handle tasks with competing deadlines and priorities.
As a valued member of our team, you will have the opportunity to work in a dynamic and supportive environment. You will also have access to a range of benefits, including:
- Full-time hours, Monday to Friday.
- $37.36 per hour + super.
- A supportive and inclusive work environment.
We are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, people living with a disability, and the LGBTIQA+ community.
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