Golf Operations Team Leader

5 days ago


Sydney, New South Wales, Australia Golf Recruitment Central Full time

About Us

Golf Recruitment Central is a renowned agency specialising in golf industry recruitment. We are proud to partner with The Royal Sydney Golf Club, a private members club and one of Australia's most prominent social and sporting institutions.

The Role

We are seeking an exceptional Front Desk Supervisor to join our team at the Royal Sydney Golf Club. As a key member of our Reception team, you will be responsible for leading by example, delivering exceptional member service and maintaining the highest standards of excellence in the quality and presentation of our Reception area.

Key Responsibilities:

  • Ensure seamless delivery of exceptional member service and satisfaction.
  • Maintain accurate records and up-to-date information on events, fixtures and upcoming activities.
  • Organise bookings, confirm accommodation requests and perform check-ins and check-outs.
  • Assist with purchases, resolve complaints and conflicts, and promote our retail initiatives.
  • Provide leadership, motivation, direction, support and training to the Reception team.

Essential Criteria:

  • 2+ years' experience in a similar styled club or hotel.
  • A natural leader with excellent interpersonal skills and a professional attitude.
  • Strong decision-making and problem-solving skills.
  • Experience in rostering and payroll management.
  • Flexibility with availability to work varied shifts including evenings and weekends.

What's in it for you:

  • A supportive environment with opportunities for development and growth.
  • Access to extensive learning platforms and resources.
  • Staff wellbeing program with free exercise classes and employee assistance programs.
  • Daily staff meals and 17.5% loading on annual leave.
  • Paid parental leave benefits and discounts on purchases.


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