Data Transformation Lead

2 weeks ago

Macquarie Park, Australia Singtel Full time

We are a challenger brand that crafts our own path through innovation and investment. As the Delivery Lead in the Optus Data Office, you will be responsible for managing and delivering data transformation and modernisation programs within the Optus IT Division.

The role focuses on delivering modern data platforms capabilities, products, and services to meet customer experience outcomes. You will drive programs on time and on budget, even in sophisticated and evolving environments.

Success in this role requires extensive experience in end-to-end program delivery, including technical, commercial, business change implementation, operational handovers, and strong business partner management.

Key Responsibilities:

  • Lead and define program requirements through accurately establishing customer expectations and analysing business interests.
  • Define, detail, and document the scope and specifics of the program.
  • Analyse tasks and develop an accurate schedule to fulfil program results.
  • Identify, analyse, and refine program costs to produce a budget.
  • Monitor, review, and report program quality and results.
  • Identify and formulate a risk management plan for a program and assure program continuity.
  • Successfully manage business initiatives and senior business partner relationships.
  • Ensure customer experience parameters are driven to conclusion within programs.

Requirements:

  • Professional qualification or equivalent in Business, IT, Engineering, or other aligned fields, complimented by professional certification (e.g. PMP, Prince2, etc.).
  • Hands-on experience managing capital programs within the IT/Telecommunications or Financial Services sectors, with formal training in Project Management.
  • Delivery using Agile/Iterative methodologies, with strong financial and business proficiencies.
  • Demonstrated success in directly leading large, sophisticated data programs.
  • Consistent experience in successfully supporting a delivery team in matrix reporting environments.
  • Proven track record in coaching, mentoring, and developing team members; successfully supporting performance to achieve continuous improvement of team capabilities.

What We Offer:

  • 3 days in the office, 2 days remote – with flexible hours to suit.
  • Inclusive paid parental leave, up to 14 weeks for the primary caregiver.
  • All Optus employees have access to resources, webinars, and support via the 'Parents at Work portal.'
  • Own your own growth by accessing an extensive online and facilitator-led learning catalogue – even earn a MBA micro-credential via OptusU (University).
  • Connect at work through one of our employee-led volunteer groups: Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans, and Yarn Network.
  • Vibrant campus life, variety of facilities including restaurants, cafes, gymnasium, GP, and post office.
  • Two easy travel options to Sydney Campus: Optus bus from Sydney CBD (20min travel time) and Macquarie University Metro Station (every 6-8 minutes); morning and afternoon.

We have an ambitious goal to be Australia's most loved everyday brand.

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