Digital Infrastructure Consultant

3 days ago

Hobart, Tasmania, Australia beBeeDigital Full time $118,588 - $135,251

We are seeking a Digital Operations Specialist to lead our ICT services.

Job Description

This role will see you working closely with digital architecture, security, and business systems to provide cross-domain consultancy on project or BAU related activities impacting ICT services. You will provide specialist technology advice, create detailed designs and documentation to support new initiatives within ICT, and be responsible for managing, maintaining, and enhancing the ICT environment through the provision of high-quality infrastructure and services advice and expertise.

  • Provide insights, advice, and support in the design and implementation of effective architectures for the ICT environment.
  • Guide ICT programs, projects, and improvements to ensure they align with enterprise architecture standards and Governance.
  • Provide subject matter expertise and guidance on complex infrastructure and related service challenges, developing proposals for recommended solutions.
  • Drive operational performance outcomes which contribute to the achievement of the ICT Operations section, to drive opportunities for innovation.
  • Oversight of root cause analysis and problem rectification activities, including system changes required to prevent recurrence of incidents.
  • Foster a culture which drives high performance, collaboration, agility, and accountability in the delivery of ICT services.
  • Lead, motivate, and mentor those within the Digital Operations team, assisting with fostering ongoing professional development, knowledge transfer, and career growth.
Requirements

To be successful in this role, you will need to demonstrate the following:

  • Understanding of Essential 8/PSPF in how they relate to Government regulatory requirements.
  • Knowledge of Microsoft operating systems, domain, and Azure Administration.
  • Experienced in leading work through scrum and related project frameworks.
  • Experience in creating and developing technical documentation, including architecture and system designs, knowledge base, standard operating procedures, and other documentation.
  • Proven ability to prioritise and manage competing demands, excellent problem-solving skills in a fast-paced and complex environment.
  • Strong stakeholder engagement, relationship building, and change management skills.
  • Highly developed written and oral communication skills, including the ability to negotiate and influence confidently.
  • Understand and actively demonstrate the APS Code of Conduct and Values.
  • Industry-related qualifications or certifications.

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