
Merchant Strategy Professional
1 week ago
About the Position:
We are seeking an experienced merchant strategy professional to join our team in Australia & New Zealand. The successful candidate will play a critical role in defining, building, and optimising the strategy and processes for restaurants across the region.
Key Responsibilities:
- Develop key initiatives that drive merchant performance and satisfaction
- Implement operational improvements through best practices in merchant onboarding, activation, and engagement
- Build and lead a team through strategic and operational initiatives
- Collaborate with cross-functional teams including product, operations, and partnerships
- Analyse data to evaluate the impact of operational initiatives
- Pilot and experiment to improve service quality and identify opportunities for growth
Requirements:
- 5-8 years of experience in consulting, strategy, operations, business development, or a related field
- Proven ability to manage projects and drive cross-functional initiatives
- Leadership experience with teams
- Excellent communication and stakeholder management skills
- Proficiency in Excel; experience with SQL is an asset
About Us:
Our mission to empower local economies guides how we work, learn, and make decisions with empathy for our diverse user base – from delivery partners to merchants to consumers.
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