Medical Imaging Debt Collections Specialist

1 day ago


Hawthorn, Victoria, Australia Cabrini Health Full time

Job Summary

Cabrini Health is seeking an experienced Collections Officer to join our dedicated Patient Accounts team. The successful candidate will be responsible for all aspects of Medical Imaging debt collection processes for Cabrini accounts.

About the Role

  • Follow up patients, health funds, and third parties for payment
  • Manage patient enquiries and liaise efficiently with internal and external stakeholders
  • Utilize strong communication skills to resolve customer queries and concerns

Requirements

  • Previous experience in medical imaging or accounts receivable/debt management is preferred
  • Exposure to Medicare, Health Funds, TAC, WorkCover, and DVA would be an advantage
  • Relevant account collection experience and proficiency in Visage, MS Office, and WebPAS
  • Exceptional communication and interpersonal skills

About Cabrini Health

Cabrini Health is a Catholic, private, for-purpose health service located in Melbourne's south east. We are committed to providing quality, compassionate care to our community and are inspired by the mission and ethic of care of the Cabrini Sisters.

Our Values

  • Compassion
  • Integrity
  • Courage
  • Respect

What We Offer

  • A dynamic and supportive work environment
  • Opportunities for professional development and growth
  • A competitive salary and benefits package


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