Assessment Support Officer
4 days ago
Troocoo is partnering with a leading player in the automotive insurance industry to seek an experienced administrator to join their team in one of their local offices in NorthWest Brisbane.
Key Responsibilities- Provide excellent customer service via phone, email, and in-person interactions.
- Maintain proactive communication with customers, keeping them informed about the progress of their services.
- Communicate professionally with operators and vendors to ensure a mutual understanding of next steps.
- Schedule booking vehicles for repairs and liaise with mechanics and customers.
- Follow up with dissatisfied customers and handle complaints.
- Effectively manage all aspects of services throughout the fulfillment process, including inbound and outbound calls, emails, administrative duties, and support for various teams.
We are looking for an administrative and customer service professional who thrives in a busy environment. You will pride yourself on your high level of attention to detail and take ownership and accountability for your work and outcomes.
- Strong customer service background.
- Ability to multitask and prioritize workloads.
- Demonstrated ability to handle challenging situations with a calm and professional approach, applying a problem-solving, solutions-focused mindset.
- Team player who thrives on providing positive support to colleagues and contributing to organizational goals.
- Committed to working a minimum of 3 months and able to work 38 hours per week.
-
AO4 Assessment Officer
5 days ago
Brisbane, Queensland, Australia DFP Recruitment Services Full timeAO4 Assessment OfficerWe are seeking experienced professionals to join our team as AO4 Assessment Officers, commencing as soon as possible.About the RoleThe primary function of this role is to assess complaints regarding defective building works and investigate, assess, and determine claims.Key ResponsibilitiesInvestigate and assess complaints about building...
-
AO4 Assessment Officer
4 days ago
Brisbane, Queensland, Australia DFP Recruitment Services Full timeAO4 Assessment OfficerWe are seeking experienced professionals to join our team as AO4 Assessment Officers, commencing as soon as possible.About the RoleThe primary function of this role is to assess complaints regarding defective building works and investigate, assess, and determine claims.Investigate and assess complaints about building works and insurance...
-
Assessment Support Officer
3 days ago
Brisbane, Queensland, Australia Troocoo Full timeAbout the RoleTroocoo is partnering with a leading player in the automotive insurance industry to seek an experienced administrator to join their team in one of their local offices in NorthWest Brisbane.Key ResponsibilitiesProvide exceptional customer service via phone, email, and in-person interactions.Maintain proactive communication with customers,...
-
Assessment Support Officer
4 days ago
Brisbane, Queensland, Australia Troocoo Full timeAbout the RoleTroocoo is partnering with a leading player in the automotive insurance industry to seek an experienced administrator to join their team in one of their local offices in Underwood QLD.Key ResponsibilitiesProvide excellent customer service via phone, email, and in-person interactions.Maintain proactive communication with customers, keeping them...
-
Assessment Support Officer
1 day ago
Brisbane, Queensland, Australia Troocoo Full timeAbout the RoleTroocoo is partnering with a leading player in the automotive insurance industry to seek an experienced administrator to join their team in one of their local offices located in the NorthWest of Brisbane.Key ResponsibilitiesProvide exceptional customer service via phone, email, and in-person interactions.Maintain proactive communication with...
-
Assessment Support Officer
1 day ago
Brisbane, Queensland, Australia Troocoo Full timeAbout the RoleTroocoo is partnering with a leading player in the automotive insurance industry to fill an exciting opportunity for an experienced administrator to join their team in one of their local offices in Underwood QLD.Key ResponsibilitiesProvide exceptional customer service via phone, email, and in-person interactionsMaintain proactive communication...
-
Assessment Officer
6 days ago
Brisbane, Queensland, Australia DFP Recruitment Services Full timeAssessment Officer RoleWe are seeking experienced Assessment Officers to work within our Resolution Services team, commencing as soon as possible.Key Responsibilities:Investigate and assess complaints about building works and insurance claims, reviewing relevant legislation, policy conditions, guidelines, and procedures to determine consumer...
-
Assessment Officer
1 week ago
Brisbane, Queensland, Australia DFP Recruitment Services Full timeRole OverviewWe are seeking experienced Assessment Officers to join our team, commencing as soon as possible.Key ResponsibilitiesInvestigate and assess complaints about building works and insurance claims, reviewing relevant legislation, policy conditions, guidelines, and procedures to determine consumer entitlements.Provide advice to Senior Assessment...
-
AO4 Assessment Officer
2 weeks ago
Brisbane, Queensland, Australia DFP Recruitment Services Full timeAbout the RoleWe are seeking experienced Assessment Officers to join our team at DFP Recruitment Services, commencing immediately.Key ResponsibilitiesInvestigate and assess complaints about building works and insurance claims, reviewing relevant legislation, policy conditions, guidelines, and procedures to determine consumer entitlements.Provide expert...
-
Course and Assessment Coordinator
1 week ago
Brisbane, Queensland, Australia Everi Pty Full timeAbout the RoleWe are seeking an exceptional Course and Assessment Coordinator to join our team at Everi Pty. This role involves coordinating logistics, managing communications, and ensuring a seamless experience for participants both nationally and internationally.Key ResponsibilitiesCoordinate the assessment processes pre and post course attendance for the...
-
Assessment Coordinator
5 days ago
Brisbane, Queensland, Australia Suncorp Group Full timeAbout the RoleThe Assessment Coordinator will play a key role in supporting the claims team by assisting with assessing and towing related queries from customers, repairers, and suppliers. This role requires excellent customer service skills, attention to detail, and the ability to work well under pressure.Key ResponsibilitiesAssist with assessing and towing...
-
Assessment Coordinator
7 days ago
Brisbane, Queensland, Australia Suncorp Group Full timeAbout the RoleWe are seeking a highly skilled and motivated individual to join our team as an Assessment Coordinator. In this role, you will be responsible for coordinating the assessment and towing of vehicles, ensuring that all tasks are completed efficiently and effectively.Key ResponsibilitiesAssist with assessing and towing related queries from the...
-
Disability Training and Assessment Specialist
2 weeks ago
Brisbane, Queensland, Australia Strike 1 Recruitment Full timeAbout Us:Strike 1 Recruitment is proud to partner with a leading provider of training courses to students across Australia.Our Client:Our client is a renowned organization that offers a range of nationally accredited training courses and partners with quality training organizations in various industries.Job Summary:We are seeking a skilled Disability...
-
Claims Coordinator
2 weeks ago
Brisbane, Queensland, Australia Suncorp Group Full timeAbout the RoleThis fast-paced customer-centric position serves as the central point for assessing and towing-related queries from customers, internal claims teams, repairers, and suppliers. It is also responsible for coordinating workflow within motor assessing, and with our towing providers and customers. Supporting the motor assessment workflow within our...
-
Assessment Support Specialist
7 days ago
Brisbane, Queensland, Australia Troocoo Full timeAbout the RoleTroocoo is partnering with a leading player in the automotive insurance industry to fill a key position in their local office in Underwood QLD. This opportunity is ideal for an experienced administrator looking to join a large business and contribute to a dynamic team.Key ResponsibilitiesProvide exceptional customer service via phone, email,...
-
Assessment Coordinator
2 weeks ago
Brisbane, Queensland, Australia Suncorp Group Full timeAbout the RoleThe Assessment Coordinator - Motor Claims will play a crucial role in supporting the claims team by assessing and coordinating towing-related queries from various stakeholders. This position requires excellent communication skills, attention to detail, and the ability to work well under pressure.Key ResponsibilitiesAssist with assessing and...
-
Disability Training and Assessment Specialist
2 weeks ago
Brisbane, Queensland, Australia Strike 1 Recruitment Full timeAbout Us:Strike 1 Recruitment is proud to partner with a leading provider of training courses to students across Australia.Our Client:Our client is a renowned organization that offers a range of nationally accredited training courses, as well as partnering with quality training organizations in various industries.What We Offer:Our client provides...
-
Senior Eligibility Assessment Manager
7 days ago
Brisbane, Queensland, Australia The State Of Queensland Full timeJob Title: ManagerJoin The State Of Queensland as a Manager in the Eligibility Assessment Team at Blue Card Services. This is a fantastic opportunity for someone passionate about protecting children and young people.About the RoleThe Manager will lead and manage a team of professional officers within the Eligibility Assessment Team, applying critical...
-
Assessment Coordinator
2 weeks ago
Brisbane, Queensland, Australia Suncorp Group Full timeAbout the RoleThe Assessment Coordinator - Motor Claims will play a crucial role in supporting the claims process by assessing and coordinating towing-related queries from various stakeholders. This position requires excellent communication skills, attention to detail, and the ability to work well under pressure.Key ResponsibilitiesAssist with assessing and...
-
Principal Planner
4 days ago
Brisbane, Queensland, Australia The State Of Queensland Full timeAbout the RoleWe are seeking two experienced Principal Planners to join our Development Assessment, Planning Services team in Brisbane. As a key member of our team, you will play a critical role in assessing development applications and providing specialist advice on land use, urban design, and built form.Key ResponsibilitiesAssess and evaluate development...
