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Shift Manager

2 months ago

Umina Beach, New South Wales, Australia Guzman Y Gomez Full time
About the Role

Guzman y Gomez is seeking a skilled Shift Manager to lead our restaurant team and deliver exceptional customer experiences. As a Shift Manager, you will be responsible for overseeing daily operations, managing staff, and ensuring the highest standards of food quality and safety.

Key Responsibilities
  • Lead and Motivate the Team: Foster a positive and inclusive work environment, providing coaching and guidance to staff to enhance their skills and performance.
  • Operational Excellence: Ensure seamless day-to-day operations, maintaining high standards of food safety, quality, and presentation.
  • Customer Service: Deliver exceptional customer experiences, responding to guest feedback and concerns in a timely and professional manner.
  • Staff Management: Recruit, train, and develop staff to meet business needs, ensuring adequate staffing levels and maintaining a positive team culture.
  • Inventory and Supplies: Manage inventory levels, ordering supplies, and maintaining a clean and organized workspace.
  • Compliance and Safety: Ensure compliance with food safety regulations, maintaining accurate records and reporting any incidents or concerns.
What We Offer
  • Competitive Salary and Benefits: Enjoy a competitive salary and benefits package, including flexible rostering and employment stability.
  • Professional Development: Access to comprehensive training and support to enhance your leadership skills and career prospects.
  • Culture and Community: Be part of a dynamic and inclusive team culture, celebrating diversity and promoting a positive work-life balance.
Requirements
  • Leadership Experience: Proven leadership or supervisory experience in a fast-paced environment, with a track record of delivering results and developing high-performing teams.
  • Customer Service: A strong commitment to providing exceptional customer service, with a focus on building strong relationships and resolving guest concerns.
  • Food Safety and Quality: A solid understanding of food safety regulations and quality standards, with the ability to maintain accurate records and report any incidents or concerns.