Trucks and Trailers Operations Expert

1 week ago

Perth, Western Australia beBeeLeader Full time $100,000 - $120,000
Rental Operations Manager - Trucks and Trailers

Are you a leader with vision? Do you thrive in fast-paced environments where no two days are ever the same?

As a Rental Operations Manager, you will lead our rental operations through growth and change, while maintaining a smooth-running team and building strong relationships with customers.

You will be responsible for guiding a diverse group of people who interact with TR Group in different ways, requiring confidence, adaptability, and sound judgment to build respect and drive positive outcomes.

Experience in the transport or rental industry is essential, and you should be eager to grow and challenge yourself in this leadership position.

Key responsibilities include:

  • Leading a small team of 2, providing regular feedback and supporting their development.
  • Driving a positive branch culture, ensuring collaboration among team members from different functions.
  • Championing continuous improvement, seeking ways to enhance systems and processes for a seamless customer experience.
  • Handling complex conversations with customers and suppliers, resolving issues quickly and respectfully.
  • Supporting the team during busy periods, demonstrating flexibility and a willingness to help when needed.
  • Thinking long-term, balancing short-term goals with long-term impact for our people, customers, and suppliers.
  • Being a visible leader, building strong relationships throughout TR Group.

Additional responsibilities include:

  • Managing customer relationships, staying connected with existing customers and developing new relationships through networking.
  • Collaborating with other branches to forecast seasonal fleet requirements, manage relocations, and align on systems and processes.
  • Navigating tough situations, ensuring the right outcomes for all parties involved.

Why choose this role?

We offer a supportive, growth-focused team environment that is essential for success. Perth-based with easy access and free on-site parking make this an attractive opportunity for those looking to make a real impact in a growing Australian branch.

We look for individuals who lead by example, understand the value of perspective, and are passionate about developing people and delivering excellence for customers.

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