Store Operations Manager
5 days ago
About Us
Aldi is a company that prides itself on making a real difference to people across the world by offering top quality products for low prices. With roots dating back to 1913, Aldi has grown to have almost 600 stores and 8 distribution centres in 5 states.
Being a supermarket we are not your average employer. We're a place where you'll find good people, good purpose and good opportunities. So you can work with a great team, feel great for making a real difference for everyday Australians and have a rewarding career.
About The Role
As a Duty Manager, you will lead from the front, driving sales, serving customers and supervising staff. Your purpose is ensuring our store runs smoothly during your shift. You'll be supporting and guiding team members, handling customer inquiries and working collaboratively as part of the store management team. All the while, you'll be honing your leadership skills and truly making a difference for your team and our customers.
- Opening and closing the store and supervising shifts.
- Offering feedback to the team that's clear, constructive, and inspiring.
- Assisting in training and onboarding team members.
- Being a customer service superstar and serving customers at the registers with a smile.
- Keeping shelves stocked with products so that our customers can find all their favourites.
- Keeping a keen lookout for any incidents or hazards to keep everyone safe.
Key Responsibilities
In this role, you'll be responsible for:
- Ensuring excellent customer service standards are met.
- Managing stock levels and maintaining a clean and organized store environment.
- Leading and motivating a high-performing team to achieve sales targets.
- Handling customer complaints and resolving issues promptly.
- Coordinating store operations and implementing processes to improve efficiency.
What We Offer
You'll enjoy a fantastic hourly rate, extensive training and career opportunities, and be part of a company with purpose. You'll work in a friendly and supportive environment with small teams, and have access to benefits such as paid parental leave, superannuation on parental leave, and free physiotherapy.
As a Duty Manager, you will need to work in the evenings and on weekends as part of the store management team.
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