Elevate Customer Experience as a Retail Operations Manager

5 days ago

Wollongong, New South Wales, Australia beBeeCustomerFocussed Full time $90,000 - $110,000
Job Overview:

As a Retail Operations Manager, you will play a pivotal role in shaping the customer experience and team performance. Your responsibility will be to lead the online department, ensuring seamless execution of online orders, and fostering a positive and inclusive work environment.

About the Role:
  • Lead the online department, driving customer satisfaction through exceptional service
  • Develop and implement strategic initiatives to meet sales targets, manage costs, and optimize rostering
  • Ensure adherence to visual merchandising, safety, and stock management standards
  • Cultivate a customer-centric culture that celebrates success and diversity
About You:
  • Leadership experience with coaching and development skills
  • Ability to drive results-oriented teams
  • Flexibility with afternoon and evening working hours
  • A customer-focused mindset with a passion for delivering outstanding service

With your leadership expertise and customer-focused approach, you will make a significant impact on our business. If you are a results-driven professional with excellent communication and interpersonal skills, we encourage you to apply for this exciting opportunity.

What We Offer:
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • A competitive salary and benefits package
  • The chance to make a real difference in people's lives

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