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Operational Guidelines Director

7 days ago

Melbourne, Victoria, Australia Department of Families Fairness and Housing Full time
Job Description:

The Department of Families, Fairness & Housing seeks a highly skilled Operational Guidelines Director to lead the development and implementation of guidelines for Public Housing, the Victorian Housing Register, and the Rent Assist Bond Loan Scheme.

This role ensures regulatory compliance, improves clarity and usability, and fosters continuous improvement in public housing services. The successful candidate will oversee a team of Senior Project Officers who create and maintain these guidelines, ensuring effective integration of policy changes into operational practices.

Key Responsibilities:

  • Develop and implement operational guidelines that reflect current practices and regulatory requirements.
  • Align guidelines with contemporary best practices and outcomes to meet the evolving needs of the organisation and its stakeholders.
  • Lead and support individuals to achieve their potential and contribute to organisational goals and outcomes.
  • Provide leadership and guidance based on advanced expertise.

Requirements:

  • Demonstrated experience in developing and implementing operational guidelines.
  • Advanced knowledge of public housing operations and regulatory requirements.
  • Excellent leadership and communication skills.