Logistics Operations Director
4 days ago
Overview
The Logistics Operations Director will be responsible for leading a team of associates in Inbound or Outbound operations within our fulfillment center in Melbourne (Ravenhall). The successful candidate will have extensive experience in logistics operations, supply chain management, and team leadership.
Key Responsibilities
- Operational Excellence: Ensuring high-quality service delivery, achieving customer satisfaction targets, and minimizing errors.
- Team Leadership: Leading and developing a team of Amazon associates, focusing on employee engagement, retention, and career development.
- Process Improvement: Identifying and implementing process improvements through Lean principles, eliminating waste, and optimizing workflows.
- Strategic Decision-Making: Analyzing business drivers, financial metrics, and operational KPIs to inform strategic decisions.
- Culture Development: Fostering a culture of experimentation, continuous improvement, and innovation within the team.
Requirements
- A completed Bachelor's Degree from an accredited university.
- Extensive working experience in Logistics Operations, Supply Chain Management, or a related field.
- Proven experience as a director or senior manager, involving sizable teams; motivating others around you and building strong relationships.
- Demonstrate ability in problem-solving and analytical capabilities: conducting and driving Dive Deep analysis on complex processes.
- Excellent communication skills, both verbal and written.
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