Assistant Director, Regulatory Operations

2 weeks ago

Melbourne, Victoria, Australia Tertiary Education Quality and Standards Agency Full time
Assistant Director, Regulatory Operations

Regulatory Operations | Management, Regulation

Why work at TEQSA?

TEQSA welcomes people with diverse skills, experiences, perspectives, and backgrounds. TEQSA encourages applications from Aboriginal and Torres Strait Islander People, people with disabilities, people that identify as LGBTQIA+, and people from culturally and linguistically diverse backgrounds. We offer our people a range of benefits that include flexible work arrangements, professional development opportunities, and free access to an EAP which extends to immediate family members.

About the position

As an EL1 Assistant Director in Regulatory Operations, under broad direction, you will be accountable for providing leadership, coaching, and direction to team members as well as developing and translating strategy into operational goals and standards.

Consistent with TEQSA's regulatory principles and risk-based approach, the Assistant Director will manage risks regarding their work and exercise sound judgement and decision-making. The incumbent will collaborate extensively with internal and external stakeholders as well as prepare and quality assure reports for Senior Management and TEQSA Commissioners on regulatory matters. The Assistant Director will also proactively identify sector and risk trends and use data and sector intelligence to inform regulatory activities and delivery of innovation projects.

The Assistant Director will also demonstrate a commitment to ongoing professional development and continuous improvement, contributing to efficiencies in team planning and regulatory effort. The incumbent will be innovative, flexible, and able to adapt to meet immediate and future challenges in a dynamic environment.

Duties

The core duties of the role include:

  • Leading a specialised team to deliver high-quality regulatory assessments, providing specialist advice, and supporting the team to deliver quality and timely outcomes, encouraging critical thinking, and driving a positive team culture committed to continuous improvement.
  • Building team capabilities by providing leadership to team members, including setting the strategic direction of work priorities, monitoring workflows and resources, developing, coaching, mentoring staff, resolving conflict, and managing performance.
  • Planning, conducting, and managing complex assessments and investigations, including gathering and managing evidence per relevant legislation, standards, policies, and procedures.
  • Providing strategic advice and problem-solving for internal and external stakeholders regarding complex and potentially controversial matters, using professional judgement and evaluating risks.
  • Building and maintaining a broad knowledge of relevant legislative and administrative frameworks, government decision-making processes, and agency guidelines and regulations, to provide expert advice to staff, senior management, and providers.
  • Making balanced decisions and using professional judgement to analyse and solve complex problems, influence decision-makers, and manage identified risks.
  • Building and sustaining strong relationships and collaborating with key internal and external stakeholders to identify opportunities, achieve outcomes, and facilitate cooperation through change, resolve conflict, and manage sensitivities as they arise.
  • Representing and explaining the agency's views at cross-agency meetings and other forums.
  • Reporting on team performance and outcomes and assisting in the strategic corporate planning.
  • Working effectively and harmoniously as part of the leadership and management team.
  • Other duties as required.

TEQSA is looking for high-performing team members who are passionate about contributing to the excellence of Australian higher education. Our ideal candidate will have:

  • Strong leadership skills, including the ability to set and meet performance targets, manage performance, and deliver quality and timely outcomes.
  • Demonstrated ability to lead and manage complex assessments, particularly regulatory assessments, in accordance with legislation, policy, and standards.
  • Strong analytical and organisational skills to develop effective and appropriate strategies and manage various functions with competing priorities or tight deadlines.
  • Excellent communication skills, including the ability to prepare well-structured, persuasive reports, briefs, and procedural guides that are clear and easy to understand.
  • Proven ability to develop and maintain effective relationships with a wide range of internal and external stakeholders.
  • Demonstrated ability to innovate and lead continual business improvement.
  • Demonstrated ability to develop a detailed understanding of the higher education sector within a regulatory context.

Qualifications and experience

  • Relevant tertiary qualification(s) or practical experience in a field such as public sector administration, tertiary or vocational sector administration, law, public policy and risk management will be highly regarded.
  • Certificate IV in Government Investigations or equivalent qualifications or experience in investigations, or the ability to quickly obtain this qualification.
  • Experience working in an Australian Government regulatory environment and/or the Australian higher education sector will be highly regarded.

The successful applicant must:

  • be an Australian citizen.
  • complete a National Police Check satisfactorily.
  • be able to obtain and maintain an Australian Government Security Vetting Agency (AGSVA) clearance to Baseline status, supported by TEQSA.

Failure to satisfy any of the above conditions may result in the withdrawal of an offer of employment or termination of employment.

Additional information
  • This recruitment process is being used to fill ongoing EL1 vacancies initially commencing within the Re-registration Team and Compliance and Investigations Team.
  • A merit pool of suitable applicants will be created from this process and may be used to fill similar ongoing and non-ongoing vacancies within Regulatory Operations. It is active for 18 months from the date of this advertisement.

How to apply

Please refer to TEQSA's career page for more details about the role in the Candidate Information Pack (CIP) to assist you in applying for the role.

Your application should include:

  • A two-page cover letter (pitch) (maximum 1000 words) detailing how your skills and experience address the 'our ideal candidate' section (i.e., what makes you the best candidate for the position).

Applications close 11.45pm on 6 January, 2025.

Apply today We look forward to receiving your application.

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