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Housekeeping Supervisor

2 months ago


Adelaide, South Australia SOFITEL Full time
About the Role

We are seeking a highly skilled and experienced Housekeeping Supervisor to join our team at Sofitel. As a key member of our housekeeping department, you will be responsible for leading and overseeing daily operations to ensure exceptional cleanliness and service standards.

Key Responsibilities
  • Lead and motivate a team of housekeeping staff to deliver high-quality service and maintain a clean and comfortable environment for our guests.
  • Conduct regular inspections of front and back-of-house areas to identify areas for improvement and implement corrective actions.
  • Manage and maintain cleaning materials and equipment, ensuring cost-effective linen use and minimizing waste.
  • Collaborate with Front Office and Maintenance teams to ensure guest rooms are ready and address any guest concerns promptly.
  • Develop and implement strategies to improve guest satisfaction and loyalty.
Requirements
  • Previous experience in a similar role, preferably in the luxury hotel segment.
  • Ability to work a flexible roster depending on departmental needs.
  • Proven leadership and mentoring skills, with the ability to motivate and develop a team of diverse individuals.
  • Experience working with property management systems and/or hospitality software.
  • Excellent time-management, problem-solving, and organizational skills.
What We Offer
  • A competitive salary, paid above award rates.
  • A range of benefits, including discounted accommodation and food and beverage discounts in Accor properties worldwide.
  • Opportunities for career development and growth within our property and across the world.
  • A supportive and inclusive team environment.
  • Access to our Employee Assistance Program and other wellbeing initiatives.