Training Experience Specialist

2 weeks ago

Melbourne, Victoria, Australia beBeePassion Full time $60,000 - $80,000

About the Role:

The Training Experience Specialist will be a key member of our high-performing team, dedicated to delivering exceptional training experiences. As a brand ambassador, you will embody our passion for service excellence and provide tailored solutions to meet the evolving needs of our learners.

This customer-facing role requires effectively responding to queries, offering guidance, and providing support in an efficient and supportive manner. You will drive the daily operations of the Training Centre, lead continuous improvement initiatives, and contribute to enhancing the overall learner experience.

Key Qualifications:

To succeed, you will need:

  • A passion for delivering outstanding customer experiences
  • Results orientation and customer focus
  • A commitment to personal development and lifelong learning
  • Experience with administrative tasks and processes
  • Excellent communication skills and decision-making ability
  • Strong organisational and time management skills
  • Advanced knowledge of productivity tools (Microsoft Office)

We offer a dynamic and inclusive work environment, flexible working arrangements, and a range of benefits, including professional development opportunities, on-site parking, and employee assistance programs.

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