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Customer Service Representative

2 months ago


Potts Point, Australia A Co Full time

{"h1": "Customer Service Assistant", "p": "At A.Royale, we are seeking a highly skilled Customer Service Assistant to join our team in Potts Point, NSW. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer service and support to our network of wholesale customers across Australia.", "ul": [{"li": "Act as the first point of contact for our wholesale customers, providing timely and effective support via phone and email."}, {"li": "Collaborate with our sales and operations teams to ensure seamless customer experiences."}, {"li": "Manage customer interactions, including sales, deliveries, and maintenance, with a focus on resolving issues efficiently and effectively."}, {"li": "Perform data entry, filing, and administration tasks to maintain accurate records and support business operations."}, {"li": "Provide general assistance with office tasks, ensuring a smooth and efficient work environment."}], "h2": "Requirements", "ul": [{"li": "An enthusiastic attitude with an eye for detail."}, {"li": "High-quality customer service with a "can-do" attitude."}, {"li": "A great telephone and email manner with a professional approach."}, {"li": "Strong writing skills and excellent grammar."}, {"li": "Basic Excel skills are a must."}, {"li": "Previous experience in data entry will be highly regarded."}]}