
Accommodation Leader
2 weeks ago
Job Opportunity:
Lead Accommodation Operations to deliver exceptional guest experiences. Collaborate with suppliers, manage teams, and foster relationships for revenue growth.
Key Responsibilities:
- Deliver outstanding customer service and effective management of all guest interactions
- Monitor rates to maximise occupancy and revenue
- Work closely with contracted suppliers to maintain hotel standards
- Manage and develop a dedicated team, overseeing rostering, recruitment, training, and ongoing development
- Foster and nurture existing relationships while driving new business growth
Requirements:
- Previous hotel management experience or eagerness to take the next step in their career with a proactive attitude
- Proficiency in reservations and managing third-party websites
- Demonstrated expertise in revenue sales and account management
- Exceptional organisational, time management, and written communication skills
- A strong background in front office operations, with the ability to implement procedures and processes
- Previous experience using OPERA Cloud will be highly regarded
About the Role:
The ideal candidate will lead our accommodation operations, ensuring every guest experience exceeds expectations. You will collaborate closely with our team to drive revenue growth, manage a dedicated team, and foster relationships with existing clients.
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