Recover Accident Damage Specialist

2 weeks ago

Hobart, Tasmania, Australia beBeeRepair Full time $60,000 - $100,000

Job Title:

Accident Repair Estimator

We are seeking an experienced and qualified Insurance Loss Adjustor/Estimator to join our team. This is a full-time position focused on undertaking quality workmanship to ensure vehicles are returned to their pre-accident condition.

The primary purpose of this role is to be responsible for the timely completion of accurate and comprehensive quotes for accident repairs on vehicles. You will apply your knowledge of motor vehicles and your skills with computers while interacting with a range of people.

Reporting to the Centre Manager, this role will work within our large network of repair facilities, providing you with stability and opportunity.

Key Responsibilities include:

  • Providing excellent customer service to clients and work providers
  • Accurately quoting vehicles in a timely manner and in accordance with average repair cost targets and insurer/company procedures
  • Completing quotes as required onsite, off-site, and online
  • Processing vehicles onsite by carrying out vehicle arrival inspections, including mapping and imaging
  • Managing parts for repairs to ensure timely arrival and cost-effectiveness
  • Managing suppliers to ensure additional work is recorded and authorised in a timely manner
  • Assisting with production management of the centre where required
  • Ensuring vehicles are repaired to their pre-accident condition
  • Handing over completed repairs to customers

Requirements:

  • Proven experience within a similar position, including experience in the preparation of estimates/quotations in the automotive smash repair industry
  • Excellent customer service skills, including building rapport with customers and work providers
  • Highly professional and personable
  • Strong systems experience and competent computer abilities
  • Excellent verbal and written communication skills
  • Ability to meet strict deadlines
  • Ability to problem solve with excellent accuracy and attention to detail
  • Able to work effectively and collaboratively with the team
  • Strong commitment to working in a safe manner

Benefits:

  • Stability and opportunity within a large network of repair facilities
  • Chance to develop leadership skills and create leaders of today and develop the skills for tomorrow

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