Current jobs related to Lead UX Designer, Department of Government Services - Melbourne, Victoria - Department Of Government Services
-
Customer Service Representative
6 days ago
Melbourne, Victoria, Australia Department of Government Services Full timeAbout the RoleThe Department of Government Services is seeking a skilled Customer Service Representative to join our team. As a Case Manager, you will play a critical role in delivering exceptional customer service to our clients, resolving complex issues, and providing timely solutions.Key ResponsibilitiesEngage with customers to resolve enquiries,...
-
UX Design Lead
2 months ago
Melbourne, Victoria, Australia How 2 Drive Full timeDrive Digital Innovation as a UX DesignerWe're seeking a talented UX Designer to join our team at How 2 Drive, a global leader in online education. As a UX Designer, you'll play a key role in shaping the user experience of our digital products, working closely with our UX Lead and Head of Product to deliver innovative and user-centered designs.Key...
-
UX Design Lead
1 month ago
Melbourne, Victoria, Australia How 2 Drive Full timeDrive Digital Innovation as a UX DesignerWe're seeking a talented UX Designer to join our team at How 2 Drive, a global leader in online education. As a UX Designer, you'll play a key role in shaping the user experience of our digital products, working closely with our UX Lead and Head of Product to deliver innovative and user-centered designs.Key...
-
UX Design Lead
1 month ago
Melbourne, Victoria, Australia How 2 Drive Full timeDrive Digital Innovation as a UX DesignerWe're seeking a talented UX Designer to join our team at How 2 Drive, a global leader in online education. As a UX Designer, you'll play a key role in shaping the user experience of our digital products, working closely with our UX Lead and Head of Product to deliver innovative and user-centered designs.Key...
-
Data Governance and Strategy Lead
3 weeks ago
Melbourne, Victoria, Australia Department of Government Services Full timeAbout the RoleThis is a Technical Lead Data Governance and Strategy role with one of the leading companies in AU right now, the Department of Government Services, with an amazing team. They are continuing to grow rapidly. This is the chance to join right as the organisation takes off.About the Department of Government ServicesThe Department of Government...
-
Suncorp Group UX and AI Design Lead
1 week ago
Melbourne, Victoria, Australia Suncorp Group Full timeAbout Suncorp GroupWe are a leading financial services provider seeking a highly skilled UX and AI Design Lead to join our team. With a strong focus on innovation and customer-centricity, we offer a dynamic and collaborative work environment that fosters growth and development.Job DescriptionWe are seeking an experienced UX and AI Design Lead to lead the...
-
UX Designer
4 weeks ago
Melbourne, Victoria, Australia Woolworths Group Full timeAbout MyDealMyDeal is a leading Australian retail marketplace that offers a curated selection of quality products from trusted retailers. With a strong focus on customer satisfaction, we pride ourselves on providing a seamless online shopping experience.Our StorySince 2011, MyDeal has been bringing shoppers the best deals, discounts, and sales on home and...
-
UX Designer
4 weeks ago
Melbourne, Victoria, Australia Woolworths Group Full timeAbout MyDealMyDeal is a leading Australian retail marketplace that offers a curated selection of quality products from trusted retailers. With a strong focus on customer satisfaction, we pride ourselves on providing a seamless online shopping experience.Our StorySince 2011, MyDeal has been bringing shoppers the best deals, discounts, and sales on home and...
-
UX Designer
1 month ago
Melbourne, Victoria, Australia Woolworths Group Full timeAbout MyDealMyDeal is a leading Australian retail marketplace that offers a curated selection of quality products from trusted retailers. With a strong focus on customer satisfaction, we pride ourselves on providing a seamless online shopping experience.Our StorySince 2011, MyDeal has been bringing shoppers the best deals, discounts, and sales on home and...
-
Senior UX Designer Contract
1 month ago
Melbourne, Victoria, Australia Willows Landing Senior Living Full timeSenior UX Designer Contract OpportunityWe are seeking a highly skilled Senior UX Designer to join our team on a contract basis. As a Senior UX Designer, you will be responsible for leading the design process and delivering high-quality UX design solutions.About the RoleThis is a contract opportunity with a minimum duration of 6 months, with the possibility...
-
Senior UX Designer
4 weeks ago
Melbourne, Victoria, Australia Alinta Energy Full time{"title": "Senior UX Designer", "description": "Transforming Customer Interactions at Alinta EnergyAlinta Energy, a leading energy retailer, generator, and developer, is undergoing a significant transformation in its energy system. As a Senior UX Designer, you will play a pivotal role in shaping the future of customer interactions, ensuring that every...
-
Senior UX Designer
4 days ago
Melbourne, Victoria, Australia Thoughtworks Full timeJob Role: Senior UX DesignerWe are looking for a senior UX designer to join our team at Thoughtworks. As a senior UX designer, you will play a key role in delivering and designing technology projects that transform how our clients work. You will collaborate with small, cross-functional teams to create a wide range of experience design deliverables, including...
-
Melbourne, Victoria, Australia Crossover Full timeAs a seasoned UX Design Lead, you will be responsible for spearheading the design of our cutting-edge products, including TeachTap, TeachTower, and Crossover.With a strong background in UX design and experience leading design teams, you will be instrumental in shaping the user experience of our products, leveraging generative AI tools to drive innovation and...
-
UX Designer
1 month ago
Melbourne, Victoria, Australia Woolworths Group Full timeAbout MyDealMyDeal is a leading Australian retail marketplace that offers a curated selection of quality products from trusted retailers. With a strong focus on customer satisfaction, we pride ourselves on providing a seamless online shopping experience.Our StorySince 2011, MyDeal has been bringing shoppers the best deals, discounts, and sales on home and...
-
Senior UX Designer
1 month ago
Melbourne, Victoria, Australia Alinta Energy Full time{"title": "Senior UX Designer Role", "description": "About the RoleWe are seeking an experienced Senior UX Designer to join our Customer Technology team. As a key member of our design practice, you will lead user research and experience design activities across various initiatives, ensuring our digital assets deliver significant value for both the business...
-
Senior UX Design Manager
7 days ago
Melbourne, Victoria, Australia Suncorp Group Full time**About the Role**Suncorp Group is seeking a highly skilled UX Design Manager to lead the development of AI-driven user experiences.As a key member of our CTO & AI function, you will be responsible for shaping Suncorp's AI and UX capabilities, ensuring our AI program remains human-centered, accessible, and impactful.Our ideal candidate will have a strong...
-
Senior UX Designer Contract Opportunity
4 weeks ago
Melbourne, Victoria, Australia Https:www.bebeejoin Full timeSenior UX Designer Contract OpportunityWe are seeking a highly skilled Senior UX Designer to join our team on a contract basis.About the RoleThis is a contract opportunity with a minimum duration of 6 months, with the possibility of extension.You will be working on a variety of projects, collaborating with cross-functional teams, and delivering UX design...
-
Senior Manager Cyber Intelligence
3 weeks ago
Melbourne, Victoria, Australia Department Of Government Services Full timeAbout the RoleThe Department of Government Services is seeking a Senior Manager Cyber Intelligence to join our Cyber, Data and Digital Resilience team. As a key member of the team, you will provide intelligence leadership and contribute to the division's broader incident and emergency functions.Key ResponsibilitiesLead the intelligence functions throughout...
-
UX Designer, Plus
2 weeks ago
Melbourne, Victoria, Australia ANZ Full timeAbout UsAt ANZ, we're building a talented team with big ideas to create products, services, and experiences that empower our customers to make better financial decisions and improve their wellbeing.About the RoleAs an Experience Designer, you'll help design the future of banking, working on the Home Ecosystem value stream. You'll be part of our in-house team...
-
UI UX Designer
1 month ago
Melbourne, Victoria, Australia Halcyon Knights Full timeAbout Halcyon KnightsHalcyon Knights is a pioneering health tech SaaS company based in Melbourne, with a global presence in over 50 countries. Our mission is to revolutionize healthcare by making it more efficient, effective, and accessible worldwide.The RoleWe're seeking a talented UI UX Designer to join our team and contribute to the development of our...
Lead UX Designer, Department of Government Services
2 months ago
The Department of Government Services is seeking a highly skilled and experienced Team Leader, User Experience to join our team. As a key member of our UX team, you will be responsible for leading a team of case managers working on various grants programs, ensuring effective program design and delivery, and providing day-to-day oversight of their work.
Key Responsibilities- Manage and lead a team of skilled case management officers, providing regular coaching, support, and oversight of program administration and delivery.
- Prepare and manage a wide range of materials, including reports, training materials, correspondence, and other communications to support senior management, executives, and relevant stakeholders and organizations.
- Collaborate with senior leaders, executives, and key stakeholders to provide feedback on grants programs regarding customer experience, engagement issues, and risks.
- Deliver a range of administrative tasks in a timely manner, including operational functions, data entry, data checking, proofreading, quality assurance, project tracking, and electronic record keeping and decision logs.
- Contribute to the UX component of program design ensuring that programs are designed to be user-centric and supported with a comprehensive escalation framework and underlying communications and processes.
- Strong written and verbal communication skills with a demonstrated ability to write communications that are concise and tailored to the audience.
- Demonstrated experience in developing effective working relationships with a range of internal and external stakeholders.
- Establishes and maintains effective partnerships with people across government and in external organizations.
- Demonstrated strong problem-solving abilities with a creative approach to resolving issues.
- Proven experience in building comprehensive reports from scratch using Power BI and other data sources, tracking trends, and developing innovative methods to improve the end-to-end customer journey for multiple stakeholders.
- Skilled in effectively presenting and discussing these reports in meetings.
- Demonstrates ability to support team members in achieving their goals and fostering development, while aligning people and tasks with business objectives to ensure efficiency and promote strong team dynamics through effective staff deployment, clear team role definition, and proactive workforce planning.
- Expertise or knowledge in the delivery and management of government grants programs.
- Experience in process mapping with a customer-centric lens would be highly advantageous.
- High level of experience using GEMS program management in Salesforce highly regarded.
