Residential Property Liaison Officer

3 days ago

Sydney, New South Wales, Australia beBeeTenancy Full time $58,000 - $82,000
About the Role

The primary objective of this position is to serve as the key liaison between tenants and our organization, ensuring a superior customer experience.

This role focuses on proactive management of property maintenance, tenant arrears and debt, and anti-social behaviour. It involves conducting regular home visits as an engagement tool to support tenant wellbeing and housing stability.

Key Responsibilities
  • Main point of contact for tenants to access services and ensure a positive customer experience.
  • Proactive management of property care, tenant arrears and debt, and anti-social behaviour.
  • Conducting regular home visits to engage with tenants and support wellbeing and tenancy stability.
Requirements
  • Experience working with diverse populations, including vulnerable groups.
  • Background in property management within real estate, public or community housing sectors.
  • Familiarity with NSW Residential Tenancies Act 2010.
  • Excellent written and verbal communication skills, including interpersonal and negotiation abilities.
  • Motivated individual with a learning mindset and ability to work autonomously.

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