Client Care Specialist
2 weeks ago
Care professionals play a crucial role in the lives of people living with disability, mental illness, injury, and age-related needs.
Key Responsibilities- Develop and oversee care plans to ensure client-centered outcomes.
- Supervise and mentor Support Workers to provide reliable and compassionate care.
- Build strong relationships through regular client onboarding, home visits, and check-ins.
- Collaborate with clients, families, and stakeholders to achieve person-centered goals.
- Maintain high standards by managing client documentation, incidents, complaints, and continuous improvement processes.
- A minimum of 2 years' experience in care coordination or case management.
- Strong knowledge of NDIS, disabilities, complex care, and mental health principles.
- Proven leadership and staff supervision skills.
- Excellent communication, organisation, and time management abilities.
- Relevant tertiary qualification in Disability, Allied Health, Social Science or similar field.
- Be part of a supportive and collaborative work environment.
- Make a direct impact in the lives of clients and their families.
- Enjoy ongoing professional development and career growth opportunities.
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