Utilities Vehicle and Concrete Equipment Specialist
3 weeks ago
Job Summary: We are seeking a highly skilled Technical Support Specialist to join our team at Maas Group. As a Concrete Equipment and Utility Vehicle Service Specialist, you will be responsible for providing technical support to customers and ensuring the smooth operation of our equipment.
Key Responsibilities:
- Providing technical support to customers and resolving equipment issues.
- Performing routine maintenance and repairs on utility vehicles and concrete equipment.
- Commissioning and troubleshooting equipment to ensure optimal performance.
- Installing and maintaining modification kits on equipment.
- Conducting root cause analyses on equipment failures and providing recommendations for warranty claims.
- Liaising with the sales team, factory engineering, and supply chain to ensure seamless operations.
- Developing and delivering training materials for equipment operation and maintenance.
- Performing site maintenance planning, auditing, and recommending best practice site maintenance programs.
Requirements:
- Strong understanding of utility vehicle and concrete equipment mechanics.
- Excellent problem-solving and analytical skills.
- Ability to work independently and as part of a team.
- Strong communication and interpersonal skills.
- Ability to travel to mine sites, civil construction sites, and other areas where our equipment operates.
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