Customer Experience Professional

3 days ago


Gold Coast, Queensland, Australia beBeeCustomer Full time $40,000 - $80,000

About our company

We are a global leader in the customer experience industry, serving hundreds of top brands.

Job Opening

We're seeking an experienced professional for a Career Development Opportunity who can excel at problem-solving and delivering excellent customer service.

Main Responsibilities:
  • Provide inbound support to customers over the phone for a leading payment processing company.
  • Support customers by answering inquiries, filing new service requests, and following up on existing ones.
  • Respond to customer queries in line with defined processes and procedures.
  • Resolve customer issues efficiently, meeting performance targets.
  • Maintain attention to detail and accuracy in data entry and record-keeping.
What We Offer:
  • A comprehensive 4-week training program and ongoing coaching and support.
  • Opportunities for career growth and leadership development.
  • Access to an Employee Assistance Program for you and your immediate family.
  • Performance-based incentives.
  • A supportive work environment focused on your growth and development.


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