Connecting People Advocate

2 weeks ago

Perth, Western Australia beBeeCustomer Full time $60,000 - $80,000
Job Role Overview

Vodafone is looking for individuals who can effectively champion customer needs, discovering what our customers want and need, and helping them use technology in their daily lives.

This role is ideal for someone who naturally finds solutions and thrives on connecting with people. You will be ensuring that customers receive the best value and advice.


About The Job
  • You'll spend your time being a customer advocate; uncovering what our customers want and need and assisting them to use technology effectively.
  • You'll be part of a dynamic team that drives innovation and customer satisfaction.

Key Responsibilities
  1. Discover and understand customer needs, providing tailored solutions and recommendations.
  2. Develop strong relationships with customers, building trust and rapport.
  3. Stay up-to-date with the latest technology trends and products, making informed recommendations to customers.
  4. Work collaboratively with the team to achieve sales targets and provide excellent customer service.

What We Offer

We offer a competitive salary, great rewards, and opportunities for growth and development.

  • A comprehensive training program to ensure you have the skills and knowledge needed to succeed in this role.
  • A supportive team environment that encourages collaboration and teamwork.
  • Opportunities for career advancement and professional growth.

Requirements

To be considered for this role, you must be an AU/NZ Citizen or Permanent Resident.

Please note that we are looking for candidates who are passionate about technology and customer service, and who have a positive attitude towards learning and growth.

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