Duty Manager
4 weeks ago
About the Role
We are seeking a highly skilled and experienced Duty Manager to join our team at Belgravia Leisure. As a Duty Manager, you will be responsible for ensuring the safety and enjoyment of our patrons in all areas of the facility, including customer services, pools, and the health club.
Key Responsibilities
- Lead by example and inspire others to provide exceptional customer service
- Ensure the facility is a safe and enjoyable environment for all patrons
- Manage pool plant systems and have a strong understanding of water quality principles
- Act as the Centre Manager's representative in their absence
- Communicate effectively with patrons and staff to resolve incidents and emergencies
Requirements
- Strong leadership experience and ability to motivate others
- Excellent verbal communication skills and a commitment to customer service excellence
- Understanding of OHS and public safety applications
- Ability to work a variety of shifts, including mornings, evenings, and weekends
- Current First Aid and CPR certificates
- National Police Check
- Current Pool Lifeguard Certificate
- Pool Operations Certificate desirable
What We Offer
Belgravia Leisure offers a dynamic and supportive work environment, with opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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