Retail Services Manager

2 weeks ago


Tarneit, Victoria, Australia Coles Full time

About the Role

Coles is seeking a dedicated and customer-focused individual to join our Coles Services team as a Retail Services Manager. In this role, you will be responsible for delivering exceptional customer experiences by ensuring the cleanliness and maintenance of our stores.

Key Responsibilities:

  • Manage the trolley collection and cleaning services to maintain a safe and welcoming shopping environment
  • Lead a team of dedicated staff to deliver outstanding customer service and maintain high standards of cleanliness
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with other teams to ensure seamless store operations

About You:

  • Proven leadership experience with a track record of developing and motivating teams
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Physical ability to lift heavy items and push/pull cleaning equipment

What's in it for You?

  • Competitive salary and benefits package
  • Opportunities for career growth and development
  • Recognition and rewards for outstanding performance
  • Flexible working hours and work-life balance

About Coles:

  • We're committed to creating a workplace that's safe, respectful, and inclusive for all employees
  • We offer a range of benefits and programs to support your physical and mental health
  • We're dedicated to making a positive impact in the communities we serve


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