Retail Services Manager
2 weeks ago
About the Role
Coles is seeking a dedicated and customer-focused individual to join our Coles Services team as a Retail Services Manager. In this role, you will be responsible for delivering exceptional customer experiences by ensuring the cleanliness and maintenance of our stores.
Key Responsibilities:
- Manage the trolley collection and cleaning services to maintain a safe and welcoming shopping environment
- Lead a team of dedicated staff to deliver outstanding customer service and maintain high standards of cleanliness
- Develop and implement strategies to improve customer satisfaction and loyalty
- Collaborate with other teams to ensure seamless store operations
About You:
- Proven leadership experience with a track record of developing and motivating teams
- Excellent communication and customer service skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Physical ability to lift heavy items and push/pull cleaning equipment
What's in it for You?
- Competitive salary and benefits package
- Opportunities for career growth and development
- Recognition and rewards for outstanding performance
- Flexible working hours and work-life balance
About Coles:
- We're committed to creating a workplace that's safe, respectful, and inclusive for all employees
- We offer a range of benefits and programs to support your physical and mental health
- We're dedicated to making a positive impact in the communities we serve
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