Parts Inquiries Specialist

5 days ago

Perth, Western Australia beBeeCustomerService Full time $45,000 - $60,000

About the Role: As a key member of our team, you will be responsible for providing exceptional customer service by managing parts inquiries, requests, and quotes.

  • Deliver excellent customer experience through prompt and professional communication.
  • Utilize APG systems to efficiently manage parts and inventory.
  • Resolve customer escalations and maintain accurate order records.
  • Maintain high productivity levels and meet established Key Performance Indicators (KPIs).

About You: We are looking for someone who is

  • Passionate about delivering outstanding customer service.
  • Experienced in customer service and sales, with strong relationship-building skills.
  • A self-motivated individual with a proactive, solutions-focused mindset.
  • Reliable, punctual, and an effective communicator.

Benefits: We offer a range of benefits including paid time off, comprehensive training, business perks, events, wellbeing programs, and a diverse team environment.

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