Restaurant Operations Manager

3 days ago


Melbourne, Victoria, Australia Frontline Recruitment Full time

**Restaurant Operations Manager Role**

We are seeking an experienced Duty Manager to oversee daily operations and lead our talented team of over 50 staff members at a stunning fine dining steak restaurant in Fitzroy.

The ideal candidate will have a strong background in fine dining, a passion for customer service, and the ability to foster a positive team culture.

Key Responsibilities:

  • Manage and motivate a large team to ensure high standards of service and efficiency.
  • Uphold and implement our menu of service to maintain the restaurant's exceptional reputation.
  • Oversee stock inventory and ensure timely ordering and replenishment.
  • Address and resolve customer complaints in a professional and timely manner.
  • Support senior management in daily operations and strategic initiatives.
  • Foster a positive, inclusive, and collaborative workplace culture.
  • Mentor and develop staff to encourage personal and professional growth.

Qualifications:

  • Proven experience in a Duty Manager or similar role within a fine dining restaurant.
  • Strong leadership skills and ability to work in a fast-paced environment.
  • Excellent customer service and conflict resolution skills.
  • A flexible approach to training and skill development.

What We Offer:

  • A dynamic work environment within a renowned establishment.
  • Opportunities for career growth and development in a larger business.
  • Competitive salary and benefits package.
  • A supportive team culture that values creativity and innovation.


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