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Automotive Parts Advisor
2 weeks ago
Overview: Technical Support Professional
About the RoleWe are seeking a skilled and knowledgeable individual to provide technical support to trade and retail customers. As a Technical Support Professional, you will be responsible for assisting customers with product-related inquiries, providing expert advice, and ensuring customer satisfaction.
Key Responsibilities:- Provide technical support to customers via phone or other communication channels
- Analyze and resolve complex technical issues related to automotive parts and mechanical systems
- Develop and maintain in-depth knowledge of our product range and services
- BUILD strong relationships with customers to drive sales growth and customer loyalty
- Work collaboratively with internal teams to identify and implement process improvements
- Demonstrated expertise in automotive parts or mechanical systems
- Excellent communication and problem-solving skills
- Able to work effectively in a fast-paced environment with multiple priorities
- Possess a safety mindset and commitment to providing a safe working environment
- Hold a valid driver's license (manual preferred)
- Attractive discounts across all GPC AP businesses
- Employee reward and recognition programs
- Ongoing training and career development opportunities
- A safe and inclusive team environment
We are a leader in the automotive aftermarket parts market, recognized for our quality, expertise, and knowledge. Our team members are valued and appreciated, and we deliver careers and experiences that are supportive, rewarding, and inclusive.
