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Experienced Sales Floor Leader Wanted

2 weeks ago

Melbourne, Victoria, Australia beBeeCustomer Full time $60,000 - $90,000

About Savers Australia

We are a big little company that makes an impact in real ways, every day. We proudly embrace our purpose to Champion Reuse and provide creative, meaningful, dynamic, and fun experiences for our customers and team members.

Our Retail Manager is responsible for leading the Retail Operations Team at our Burnside store, ensuring exceptional customer service for our customers and donors.

The role involves:

  • Analyzing sales data to maximize sales on the sales floor
  • Coaching team members on providing amazing service at our registers
  • Welcoming new team members and ensuring they have an engaging onboarding experience
  • Leading by example and role-modeling outstanding customer service by engaging with our wonderful customers and not-for-profit donors

To be successful in this role, you will need:

  • A mix of availability for full-time hours, Monday to Sunday
  • Experience managing teams in fast-paced environments, such as retail, production, warehousing, hospitality, or other customer-focused industries
  • Strong communication and coaching skills to empower and inspire your team
  • Customer focus and a passion for providing an exceptional experience at every interaction
  • Eagerness to learn and adapt to new situations
  • A commitment to doing the right thing and standing up for what's right
  • An appreciation for uniqueness and diversity among our team members

We offer training, career development, and bonus opportunities to help our team members grow and succeed. If you are looking for a fulfilling place to work with opportunities to make a difference, we want to meet you.