Senior Infrastructure Strategist

4 days ago

Brisbane, Queensland, Australia beBeeInfrastructure Full time $140,000 - $175,000
Job Description:

We are seeking a highly skilled Technical Services Manager to lead the delivery of reliable, secure, and scalable infrastructure services. In this pivotal role, you will be responsible for managing a high-performing team and driving strategic initiatives to ensure operational excellence in a regulated, fast-paced environment.

Your New Team: You will work alongside skilled professionals who are passionate about service excellence, risk management, and building robust infrastructure solutions that support a growing and evolving business.

  • Lead, mentor, and develop a team of technical experts to deliver high-quality infrastructure services
  • Manage and maintain core infrastructure services including storage, compute, virtualisation, Windows, Citrix, Identity Management, AWS, and Google Cloud Platform
  • Oversee incident and problem management, acting as escalation point for high-severity incidents
  • Develop and execute tactical plans aligned with strategic objectives
  • Collaborate with stakeholders and vendors to align services with business needs and SLAs
  • Ensure compliance with APRA regulations and internal risk frameworks
  • Lead disaster recovery planning, technical capacity forecasting, and continuous service improvement
  • Maintain governance, reporting, and operational documentation
Required Skills and Qualifications:

To succeed in this role, you will require:

  • Bachelor's degree in IT, Computer Science, or related field (or equivalent experience)
  • 7+ years in technical support with 3+ years in a leadership role
  • Strong technical expertise in infrastructure platforms and services
  • Demonstrated success leading teams in regulated or complex environments
  • Experience with ITIL practices and service management frameworks
  • Proven ability to manage vendor relationships and internal stakeholders
  • Industry certifications such as ITIL, PMP, or relevant cloud/infrastructure credentials highly regarded
What We Offer:

In return for your skills and experience, we offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

About Us:

This is a unique opportunity to join a dynamic and innovative organization that is shaping the future of technology services.

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