Customer Service Representative

1 month ago

Raymond Terrace, New South Wales, Australia dusk Full time

Are you passionate about delivering exceptional customer experiences and creating a warm and inviting atmosphere? Do you have a knack for bringing homeware dreams to life and a burning passion for candles?

We're seeking a talented Customer Assistant to join our dusk team in one of our 140+ stores across Australia and New Zealand. As a Customer Assistant, you'll play a pivotal role in bringing our dusk vision to life by igniting joy in every customer who walks through our doors.

Key Responsibilities:

  • Deliver perfect customer experiences, leaving customers satisfied and engaged.
  • Set the mood by achieving key performance indicators (KPIs) and ensuring our store's success.
  • Work your magic with visual merchandising, turning our store into a mesmerising sanctuary of style and inspiration.
  • Illuminate customers' paths by sharing your extensive knowledge of our candles and homeware products.
  • Keep our store visually enticing for our customers.
  • Team up with your colleagues to create a harmonious work environment and ignite the spirit of collaboration.

About You:

  • You're a team player who exceeds customer expectations and creates unforgettable experiences.
  • You're committed to continuous improvement and eager to learn and grow.
  • You bring energy, positivity, and a spark of fun to your work, making every customer interaction a delightful experience.

Benefits:

  • Light up your home with a generous team member discount on our range of candles and homewares.
  • Ignite your passion further with the opportunity to participate in our monthly bonus program.
  • Bask in the warmth of a supportive environment, where your growth and development are nurtured.
  • 'Start here, go anywhere' – We believe in providing an environment where your career can shine as brightly as a well-lit candle.

If you're ready to infuse your love for candles with your exceptional customer service skills, this is the perfect opportunity for you. Let your pun-tastic personality light the way and join the dusk team today

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