Beauty Product Expert

2 days ago

Melbourne, Victoria, Australia beBeeEducator Full time $90,000 - $120,000
Job Description:

We are seeking a highly skilled Educator to join our team. As a National Educator, you will be the face of our brand, inspiring and empowering our network of beauty professionals to deliver exceptional experiences to their clients. Reporting to the Business Unit Brand Director, you will play a pivotal role in driving the success of the Business Unit across Victoria and beyond, with opportunities to travel nationally to deliver training programs.

Your primary responsibility will be to provide in-depth training and education to Lancôme beauty professionals on our brand products and services, both face-to-face and online. You will lead and execute in-class learning and group activities to boost learning within Lancôme Academy programs, ensuring participants leave inspired and equipped with expert knowledge.

You will also lead Lancôme's services and beauty tech to ensure we deliver our CXE (consumer experience) deliverables. Additionally, you will work closely with a Lancôme Business Partner to drive consumer connection and promote sales through service excellence within the beauty network.

Furthermore, you will collaborate with the REM team by analyzing and creating coaching plans to be executed through the CM led by the REMs and Education. You will lead by example facilitating in-store coaching.

As an Educator, you will assess skills and development needs of Beauty Professionals based on CXE, NPS, BT & sales results to create/adjust and integrate targeted learning content. You will assign and promote Lancôme education programs and seminars to enhance skills and knowledge according to needs.

Lastly, you will actively engage the Lancôme BA Community through social posts, inspire, recognize, and update news including upcoming training events.

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