Customer Service Sales Professional
4 weeks ago
Middy's is a leading electrical wholesaler in Australia with a national network of over 100 branches, serving customers for over 90 years. Our size and geographic diversity provide career options in diverse employment areas throughout Australia.
Our company is built on core values that focus on customer service and innovation, leading the industry in staff development and customer satisfaction. This makes it an excellent time to join our flourishing company.
The RoleWe are seeking an ambitious and motivated individual to join our team in the Griffith branch as a sales professional. You will be reporting directly to the Branch Manager and will be responsible for providing exceptional customer service, being open to learning and career growth opportunities.
The key responsibilities include:
- Assisting customers with face-to-face and phone inquiries
- Engaging in counter sales, including customer development
- FOLLOWING UP AND PROVIDING NOTIFICATION OF OUTSTANDING ORDERS
- Maintaining a professional store presentation
- Assisting with receipt and dispatch of products
- Pick, pack, and delivery of orders to customers
- Stock management
- Raising quotations and quotation follow-up
- Complying with company and customer QHSE standards and policies
You will also contribute to continuous improvement initiatives within the team.
Required Skills and AttributesTo succeed in this role, you will need to possess:
- Competent PC skills
- A professional personal presentation
- Customer Service experience
- Strong attention to detail
- A willingness to learn new skills
Industry experience is not essential; we welcome candidates with confidence, a desire to develop their skills, and knowledge. Manual handling tasks and availability for overtime are also required.
Company BenefitsWe offer a range of benefits, including:
- Uniforms supplied
- Overtime opportunities
- Career advancement possibilities
- In-house training programs
- Fortnightly pay
As a successful candidate, you will be required to undergo a pre-employment medical check, including drug and alcohol screening, and agree to a National Criminal History Check.
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