IT Support Specialist
5 days ago
Milestone IT is currently working with a leading organization to fill an exciting part-time opportunity for an experienced IT Helpdesk Support
This role involves providing Level 1 support to users both on and off-site as part of a small team of IT specialists.
Key Responsibilities include:
- Providing IT support over the phone
- Logging tickets and providing first-level support
- Performing hands-on hardware and software support
- Installing, moving, adding, and changing equipment and software
- Maintenance of Client's Network
- Proactive and reactive troubleshooting to identify potential problems
Required Skills and Qualifications:
- Detailed knowledge of Ticketing System
- Detailed knowledge of Windows 10 Operating Systems
- Detailed knowledge of Microsoft Office Suite
- Detailed knowledge of Active Directory
- Friendly, welcoming professional with good telephone manners
- Well-presented, hardworking, and enjoys working in a team
- Great written and verbal communication skills
- Ability to work independently and productively within a small team environment
This is a fantastic opportunity for someone looking for a challenging and exciting role.
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