Technical Support Specialist

5 days ago


Melbourne, Victoria, Australia Milestone IT (Milestone Information Technology) Full time

Milestone Information Technology is a leading provider of innovative IT solutions.

We are seeking an experienced Technical Support Specialist to join our team and provide high-quality support to our clients.

The successful candidate will be responsible for gathering information and raising tickets for clients, providing technical support, creating and managing Active Directory accounts and Exchange mailboxes, and responding promptly to service issues.

Key skills required include detailed knowledge of ticketing systems, Windows 10 operating systems, Microsoft Office Suite, and Active Directory.

We are looking for a friendly, welcoming professional with excellent communication skills who can work effectively in a small team environment.



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