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Environmental Systems Manager

2 months ago

Australia Randstad Full time

About the Role

We are seeking an experienced Environmental Systems Manager to join our dynamic team at Randstad Digital. As a key member of our team, you will be responsible for managing the environments team and its service delivery to support development teams, the Release program, and to ensure all environments are available, secure, and up to date.

Key Responsibilities

  • Assist the Director with overall team strategy and planning.
  • Manage the environments team and its service delivery to support development teams, the Release program, and to ensure all environments are available, secure, and up to date.
  • Provide delivery management and technical leadership to the environments Team.
  • Develop service delivery and resource plans to ensure all Salesforce and MuleSoft environment needs are met.
  • Develop and maintain Salesforce environment plans.
  • Execute hands-on critical and complex Salesforce administration tasks to support releases, CI/CD, and new projects and environment changes.
  • Ensure standards and support processes are continually reviewed and improved.
  • Troubleshoot Salesforce issues and work with internal parties and external vendors to resolve them.
  • Develop environment and code management plans to support Release plans to deploy projects and BAU fixes into Production.
  • Manage support tickets with Salesforce and maintain platform security.
  • Ensure documentation on processes, policies, and configuration is developed and maintained.
  • Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/users.
  • Assign work activities, mentor, and provide support to the environments team.
  • Provide support for Salesforce projects and work with team members including Developers, Testers, Project Managers, Cyber Security, Architects, and Business Analysts.

Requirements

  • Australian citizenship.
  • Eligibility to obtain Baseline security clearance.