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Operations Team Lead

2 months ago


Brisbane, Queensland, Australia Dnata Travel Group Full time

About the Role:

We are seeking a professional and diligent individual to join our Brisbane Airport Catering team as an Operations Team Lead (Driver Supervisor), on a permanent full-time basis.

Key Responsibilities:

  • Assist in leading and coordinating the Customer Delivery team.
  • Ensure that productivity and performance criteria are met in the designated area of responsibility, including completion of regular performance assessments.
  • Organise and coordinate work within their area of responsibility.
  • Assist the supervision of catering trucks within a designated work area to ensure they reach and load-up the aircraft safely and on schedule.
  • Lead by example and perform all the duties of a Driver.
  • Assist in training and inducting workers within a designated work area.
  • Perform administrative documentation such as shift reports and rostering.
  • Follow up on any discrepancies and ensure in-flight meal loading is correct.

Requirements:

  • MR or HR drivers license required.
  • Ability to perform frequent manual handling tasks.
  • Flexibility working around flight schedules is essential.
  • Good verbal and written communication skills.
  • Fork Lift license preferred yet not essential.
  • As you will be working in the Aviation Services industry, you will be required to obtain a clear National Police Check.
  • Demonstrating leadership, decision making and organisational skills necessary to efficiently meet performance requirements in a changing work environment.
  • Hands-on and display leadership by example.
  • Availability to work 38 hours/week, as this role is a full-time permanent position.

What We Offer:

  • Competitive pay rates and penalties.
  • Free onsite parking, meals, and uniforms.
  • Career development and progression, coupled with national relocation opportunities.
  • 5 weeks annual leave.
  • Discounts at hundreds of retailers, discounted health insurance and wellbeing resources including online exercise classes.

About Us:

We are Australia's largest and most admired inflight catering and retail partner. Specialising in inflight catering and retail, food manufacturing, and airport lounge management, our group of diverse brands enables us to deliver extensive service capabilities.

Chosen by many of the world's top airlines, we operate 16 facilities across 10 cities and employ over 4,000 people who help us to produce over 64 million meals, and service more than 250,000 flights, each year.

Parent company dnata – part of the Emirates Group – is one of the world's largest air services providers. Offering ground handling, cargo, travel, and inflight catering and retail services, dnata ensures the aviation industry operates smoothly and efficiently.