Duty Manager

1 day ago


Liverpool, Australia Belgravia Health & Leisure Group Pty Ltd Full time
About the Role

We are seeking a highly skilled and experienced Duty Manager to join our team at the Whitlam Leisure Centre in Liverpool, NSW. As a key member of our operations team, you will be responsible for ensuring the safety and enjoyment of our patrons, while also providing exceptional customer service.

Key Responsibilities
  • Ensure the facility is a safe and enjoyable environment for all patrons
  • Provide exceptional customer service and respond to customer inquiries and concerns
  • Manage pool plant systems and maintain water quality principles
  • Act as the acting authority of the Centre Manager in their absence
  • Develop and implement strategies to improve customer satisfaction and loyalty
Requirements
  • Strong leadership experience with an ability to inspire others
  • Excellent verbal communication skills
  • An understanding of OHS and public safety applications within a facility
  • Ability to work mornings, evenings, and weekends
  • Current First Aid (Level 2) and Current CPR Certificate
  • National Police Check
  • Current Pool Lifeguard Certificate
  • Current Pool Operations Certificate is desirable
About Us

Belgravia Leisure is part of the Belgravia Health and Leisure Group (BHLG) and is the fastest growing leisure organisation in Australia. We are committed to providing a child safe environment and welcome applications from Aboriginal and Torres Strait Islander people, LGBTQIA+ people, people from culturally and linguistically diverse backgrounds, and people with a disability.


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