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Care Advisor/Case Manager

1 month ago


Municipality of Strathfield, Australia Catholic Healthcare Full time

About the Role

Catholic Healthcare is seeking a dedicated and compassionate Care Advisor/Case Manager to join our team. As a key member of our care team, you will be responsible for overseeing the case management of our Community Aged Care clients.

Key Responsibilities

  • Assessing, coordinating, and reviewing client care needs within their budget.
  • Ensuring the delivery of flexible and responsive services tailored to an individual's needs and interests, while also providing advocacy and referral services to clients.
  • Must have a genuine passion for care, balanced with a desire to maximise services and offer commercially sustainable case management in line with the organisation's strategy.

Requirements

  • Demonstrated experience in case management, including budgets, with a focus on Home Care Packages within the Aged Care industry or transferable case management skills in another field.
  • Highly developed planning, influence, and negotiation skills.
  • Demonstrated experience in managing the contractual requirements of government programs to ensure compliance, regulatory standards, and organisational policy and procedure.
  • High degree of computer literacy with an ability to learn new software platforms.
  • Registered and insured motor vehicle and current unrestricted drivers' licence.

About Us

Catholic Healthcare promotes the dignity, life, and spirituality of older people through connected and inclusive communities across residential aged care, home and community services, and retirement living across NSW and SE QLD. Our values of Courage, Compassion, and Integrity sit at the core of everything we do.