Quality and Training Manager
1 week ago
About the Role
Silk Hospitality is seeking an experienced Quality and Training Manager to join our team at Pan Pacific Perth. As a key member of our operations team, you will be responsible for assisting and coordinating all training and quality of the Housekeeping Department to support the achievement of maximum efficiency.
Key Responsibilities
- Assist in meeting excellent standards in the Housekeeping Department.
- Provide orientation, training, and assessment to all employees and new starters at the hotel.
- Participate in Hotel quality auditing requirements, prepare action reports, and implement actions to prevent reoccurring issues.
- Schedule routine inspections within hotels to ensure quality meets expectation.
- Evaluate employee performance to assist the Executive Housekeeper when necessary.
- Provide mentoring, coaching, and regular feedback to improve team member performance.
- Ensure Workplace Health & Safety procedures are maintained and adhered to.
- Complete regular safety inspections and identify hazards.
- Ensure staff meet productivity requirements and the quality score of the hotel to the required standard.
- Prepare weekly reports in relation to the Training and Quality standards of the hotel.
About Silk Hospitality
Silk Hospitality is the fastest growing outsourced housekeeping provider in Australia with operations in Perth, Adelaide, Melbourne, Sydney, and Brisbane. We provide service to some of the world's leading hotel brands and are looking for an experienced executive leader with impeccable customer service skills and a passion for working with people.
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Quality and Training Manager
4 weeks ago
Perth, Western Australia Silk Hospitality Full timeQuality and Training ManagerSilk Hospitality is seeking a highly skilled and experienced Quality and Training Manager to join our team at Pan Pacific Perth. As a key member of our operations team, you will be responsible for ensuring the highest standards of quality and training in the Housekeeping Department.Key Responsibilities:Develop and implement...
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Quality and Training Manager
4 weeks ago
Perth, Western Australia Silk Hospitality Full timeQuality and Training ManagerSilk Hospitality is seeking a highly skilled and experienced Quality and Training Manager to join our team at Pan Pacific Perth. As a key member of our operations team, you will be responsible for ensuring the highest standards of quality and training in the Housekeeping Department.Key Responsibilities:Assist in meeting excellent...
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Quality and Training Manager
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Perth, Western Australia Silk Hospitality Full timeQuality and Training ManagerSilk Hospitality is seeking a highly skilled and experienced Quality and Training Manager to join our team at Pan Pacific Perth.The successful candidate will be responsible for assisting and coordinating all training and quality of the Housekeeping Department to support the achievement of maximum efficiency.Key...
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Perth, Western Australia Silk Hospitality Full timeAbout the RoleSilk Hospitality is a leading outsourced housekeeping provider in Australia, and we're seeking an experienced executive leader to fill the position of Quality & Training Manager at Pan Pacific Perth.This role requires an efficient professional with the qualifications, skills, energy, focus, and experience to support the growth of the company....
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Quality and Training Manager
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Perth, Western Australia Silk Hospitality Full timeAbout the RoleThe Quality & Training Manager is a key position within the Housekeeping Department at Silk Hospitality. As a professional with a passion for training and quality, you will be responsible for assisting and coordinating all training and quality initiatives to support the achievement of maximum efficiency.Key ResponsibilitiesAssist in meeting...
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