Luxury Furniture Maintenance Specialist
4 weeks ago
Nick Scali is a renowned Australian household name with over 60 years of experience in luxury furniture design. With the acquisition of Plush Sofas in 2021, the company now operates over 100 showrooms throughout Australia and New Zealand, with plans for further expansion.
As a Service Technician at Nick Scali, you will be responsible for responding to customer service calls, assessing issues, and performing product repairs and maintenance. This is a full-time permanent opportunity based in Wetherill Park.
Key Responsibilities:
- Collect company vehicle and tools from the Wetherill Park distribution centre
- Conduct inspections, troubleshoot issues, and carry out repairs as required
- Report the outcome of service calls to the Customer Care Team
- Provide excellent customer service and ensure high levels of customer satisfaction
- Carry out repairs diligently and guarantee work meets Nick Scali standards
About the Role:
This is an exciting opportunity for a skilled technician who enjoys interacting with customers on the road. While experience in upholstery is highly regarded, it is not essential. We are looking for someone with:
- A valid driver's license with no restrictions
- Previous experience with general maintenance and repairs
- Excellent communication skills, both verbal and written
- Strong problem-solving and troubleshooting skills
- Tech-savviness and a hands-on approach
- Flexibility to work overtime on an ad-hoc basis if required
We offer a competitive base salary, along with closure rate and product review incentives. Our business is growing, providing stability, structure, and ongoing training and career development opportunities. If you are a motivated individual seeking a challenging role, please submit your application or contact our Talent Team for more information.
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