Process Improvement Specialist
1 month ago
", "p": "At The Iconic, we're redefining the future of retail in Australia and New Zealand. As the #1 fashion e-commerce destination in the region, our e-commerce platforms provide an inspiring and seamless end-to-end customer experience through our own technology innovations. We stand for benchmark-setting customer service, delivery options, returns policies, and curation of brands.
", "ol": [{"li": "We're looking for a Process Engineer to join our Operations Development Team, who will drive and implement process-driven step change and continuous improvement initiatives across the breadth of operations and the wider business.
"}, {"li": "The successful candidate will be responsible for researching and analyzing existing operational processes, identifying process inefficiencies and opportunities for improvement, and documenting processes to support training for change implementation.
"}, {"li": "You'll be comfortable researching the market to evaluate vendors for partnership as well as competitors for benchmarking.
"}, {"li": "A self-learner and who loves to stay up to date with the latest developments in continuous improvement, process engineering, logistics automation, Lean / Six Sigma process analysis, leveraging data and finding the right blend between people, processes, and technology best practice.
"}, {"li": "You'll produce and demonstrate quality over quantity, ensuring solutions are delivered to achieve the right outcome at the right time; while understanding when to be roughly right as opposed to being precisely wrong, and that context is key.
"}, {"li": "You'll partner with relevant stakeholders to develop best practices and ensure organizational learning.
"}, {"li": "You'll build strong, trust-based relationships with stakeholders to support their needs and goals.
"}, {"li": "You'll have a safety-first mindset and identify potential compliance/legal/safety issues present in our processes and work with relevant stakeholders to provide appropriate recommendations and solutions.
"}], "h3": "What We're Looking For
", "ol": [{"li": "Experience in a similar role or have a passion for process, logistics, people, technology, and bringing these all together to deliver reliable, sustainable, and productive outcomes.
"}, {"li": "A deep understanding and competency with Process Improvement, Project Management, and the financial drivers of Operations and supply chain processes.
"}, {"li": "Strong written, verbal, and visual skills.
"}, {"li": "High attention to detail and accuracy.
"}, {"li": "Basic knowledge of methodologies such as Agile, Lean, RCA, Theory of Constraints, Six Sigma, etc.
"}, {"li": "Being agile with a continuous improvement mindset and willing to learn and share.
"}, {"li": "Have an understanding of complex high-volume fulfillment operations - in retail or FMCG supply chains.
"}], "h3": "Life at The Iconic
", "p": "From our ways of working to our growth mindset and sustainable approach, we each add unique value and have an incredible amount of fun doing it. People are our greatest asset, and our ICONITE experience is designed to empower you to do your best work. Here's what to expect when you join The Iconic:
", "ol": [{"li": "Attractive salary: We offer an attractive salary to manage a predominately Monday to Friday, business hours operation with free onsite parking.
"}, {"li": "The learning collective: Training & continuous learning opportunities.
"}, {"li": "Parents at The Iconic: Access to our parental leave program and an extra day off for your kids' first day of school every year.
"}, {"li": "Birthday leave: Enjoy a paid day off for your birthday and an Iconic voucher to treat yourself.
"}, {"li": "Curate your style: No matter what your style is, we have got you covered with our amazing staff discount and our famous sample sales.
"}, {"li": "Wellbeing: Access to our discounted gym memberships and wellbeing programs.
"}, {"li": "People first: Access to our Employee Assistance Program for you and your family.
"}, {"li": "Volunteer days: Work as a Charity Partner with Thread Together for society and environmental change.
"}]
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