Community Intake Coordinator

3 weeks ago

Sydney, New South Wales, Australia Beaumont People Full time
About the Role

We are seeking a highly skilled and compassionate Community Intake Coordinator to join our team at the Western Sydney Community Legal Centre (WSCLC). As a key member of our team, you will provide culturally safe and trauma-informed intake services to vulnerable clients, ensuring they receive the support they need to navigate the complex social justice system.

Key Responsibilities
  • Provide intake services to clients, including assessing their needs and developing individualized plans to support their well-being.
  • Maintain accurate and up-to-date client records, ensuring all data entry is complete and thorough.
  • Supervise and support a small team of volunteers, providing on-the-job training and guidance to ensure they are equipped to provide high-quality support to clients.
  • Build relationships with internal and external stakeholders, including community organizations and service providers, to ensure seamless referrals and support for clients.
  • Work collaboratively with the WSCLC team to develop and implement programs and services that meet the evolving needs of the community.
Requirements
  • Experience working with vulnerable populations, including those experiencing trauma and hardship.
  • Strong written and verbal communication skills, with the ability to engage with a diverse range of stakeholders.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities with ease.
  • Strong administrative skills, with attention to detail and ability to maintain accurate records.
  • Comfortable working in a social justice and welfare environment, with a strong commitment to social justice and human rights.
What We Offer
  • A dynamic and supportive work environment, with opportunities for professional growth and development.
  • A competitive salary and benefits package, including non-for-profit salary packaging.
  • The opportunity to work with a dedicated team of professionals who are passionate about making a difference in the lives of vulnerable individuals and families.

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