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Customer Service Representative
2 weeks ago
This is a casual position that involves providing exceptional customer service to park visitors.
The successful candidate will represent the company in a positive manner and demonstrate a high level of accuracy and attention to detail.
Key responsibilities include:
- Providing face-to-face, telephone, and internet-based customer service for bookings, enquiries, and complaints.
- Having experience with reservation systems and general office duties.
- Preparing correspondence and record keeping of all mail and filing in accordance with procedures.
- Assisting with opening and closing of offices and kiosks, receiving and dispensing of monies via computerized point of sale registers.
- Directing visitors within the park and as they enter the park.
What We Are Looking For
The ideal candidate will have experience in administration or front office reception and be able to manage time to meet priorities, learn quickly, use initiative, and adapt to changing work environments.
They will also have excellent communication skills, a positive attitude, and willingness to learn and take on new challenges.
Flexible availability to work including weekend, peak holiday seasons, and public holidays is required.
